Care Advisor

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

As the Care Advisor, you will be tailoring comprehensive care plan for customers and conducting annual reviews to provide exceptional care delivery. You will act as a liaison between care providers, health professionals and community service providers, supervise Personal Care Workers and ensure compliance with regulations. You will manage financial aspects of care planning, maintain accurate record of customers and engage in self-development activities.



Responsibilities include:

• Provides care coordination, assessment, care planning and review to ensure effective co-ordination and delivery of care services to customers.
• Serves as a liaison with healthcare providers, allied health professionals, social workers, and community services to coordinate comprehensive care for customers.
• Conducts comprehensive assessments of prospective customers to determine their needs and tailors a holistic, restorative, and wellness-focused care plan.
• Facilitates effective customer care through case discussions, case conferences, and regular reviews of feedback, incidents, and quality indicators.

About You

To be successful in this role, our preferred candidate will have:

• Bachelor’s degree preferred; Healthcare, Nursing, Gerontology is preferred. Any other related discipline or commensurate work experience considered.
• Moderate experience in conducting assessments, care planning, implementation, evaluation, and documentation of quality aged care services is preferred.
• Strong knowledge of Health & Safety Programs and Policies and Work Health and Safety (WHS) Practices.
• Proficient in Clinical Assessment, Care Planning, Clinical Practices and Standards, Case Management, Records Management and Quality Care Service Management skills.
• Excellent Communication, Customer Experience and Cross-Functional Team Working skills.

About this location:

Compensation:

$39.38 - $39.38, plus superannuation and other benefits.

Why Work For Bolton Clarke:



Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support
  
• Career progression and development opportunities
  
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
  
• Private health insurance and gym discounts
  
• An Employee Assistance Program for staff and family
  

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.



Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.



If you have any further queries, please contact Rosie Rose ()